Certainly we think that’s a great idea and will gladly give them to your pets while it is with us or even just during it’s table and bath time.

Never! We blow dry the cats or cage dry them if they are scared to ensure no chilled kitties in any season.

You can if you feel that it’s important or if your Veterinarian has prescribed some for you, however we have a large selection and different varieties that we can discuss for your pet’s special needs skin and coat conditions.

Yes. Matted coats take more time to remove even when shaving. Mats create folds in the thin skin, so we need to clip slowly and carefully to avoid cutting the skin. Also, the mats are painful, causing the sweetest of cats to become agitated at times. We price by the extra time above our regular fees. We educate our customers, in how to prevent a pelted coat the first time you bring your cat in for depelting. If a cat is brought in a second time, a year or more later, and in the same pelted condition after being educated, the price for dematting significantly increases.

You might be surprised to read this but we very rarely have troubles with the cats in our bathing area. Most of them are really very good. We don’t use a lot of different products and don’t waist too much time, they tend to get chilly quickly and seem to enjoy being swaddled in a nice towel afterwards. We have to admit a wet kitty can look very very sad indeed!

We use cat pheromone sprays to calm them and spa music. Our handling techniques start out with minimal handling, using lap holds, towel wraps and gentle, non aggressive holds. Some cats require a groomer and assistant, but even then we do not force down a cat with aggressive holds. Play, treat rewards, and petting are useful tools to make a possibly scary experience less so. Some cats will still become fearful even with our careful methods.

Every cat is different, and we don't use a cookie cutter method to groom them all. We are able to groom a variety of behavioral types because we approach each cat as an individual. Some cats want minimal handling, others want to be groomed in the lap. One may like to hide under a towel while getting its rear trimmed, another may need one person petting and holding while another trims. Knowing cat behavior and signs of fear and stress are key in successful cat handling.

For most long hairs, cats prone to hairballs, for shedding reduction, and older cats who are grooming themselves less, we suggest 6-8 weeks. Some short hairs and cats who are combed at home can go 8-12 weeks between grooms. All cats should be groomed every season at a minimum, winter, spring, summer, fall, especially long haired cats! Allowing a cat to mat up all year and annually shaving is cruel to the cat and often causes them to have a stressful grooming experience.

Cats often become fearful in strange environments. It is natural for them to use teeth and claws when scared. We are trained in the safe and humane handling of cats. We use gloves, aprons and towels to protect us from bites. If a cat escalates, we will apply a cone style muzzle, and if they are still combative, we will apply a special round muzzle that prevents bites, but allows full breathing and no smashing down of whiskers. We give breaks to cats that are becoming agitated and aggressive. It is not fair to traumatize an animal for the sake of grooming. Very few cats become combative, because we try to make sure they stay calm from the beginning of the groom. Cats with known aggression must come in a carrier with an opening top. Please tell us if your cat has been aggressive with the vet or groomer in the past.